We offer 24/7 remote monitoring of all security systems—including access control, CCTV, perimeter sensors and visitor management—to ensure any issues are detected instantly. Quarterly on-site preventive maintenance visits cover hardware health checks, firmware updates and system calibrations. Should any component fail, we guarantee same- or next-business-day replacement of cameras, sensors or control panels at no extra cost, keeping your school protected without interruption.

All video streams, access logs and visitor records are encrypted in transit (TLS 1.2+) and at rest (AES-256) on geo-redundant servers. Role-based user permissions and multi-factor authentication prevent unauthorized access, and detailed audit trails record every login, configuration change and data export. Our platform meets GDPR, ISO 27001 and DfE guidelines; we also conduct annual third-party penetration tests and provide compliance reports on demand to satisfy auditors or trustees.

From our first consultation to full go-live, most schools complete the project in about four weeks. We begin with a detailed site survey and system design, move straight into hardware installation and network integration—scheduled around your academic calendar to avoid classroom disruptions—and then conduct end-to-end testing. Finally, we deliver tailored staff training and a joint acceptance review, ensuring your new security measures are fully operational and your team feels confident using every feature.

Most standard deployments (one or two access‐controlled doors, a handful of cameras, and personal duress pendants) can be fully installed and operational within 2–3 weeks. We handle everything from site survey and hardware setup to software configuration and end‐user training—so your team is up and running without delay.

We include 24/7 remote system monitoring, software updates, and quarterly on-site preventive maintenance visits as part of all service plans. If any hardware fails, we’ll dispatch replacement equipment within 24 hours at no extra cost, ensuring uninterrupted protection.

All video and access logs are encrypted end-to-end and stored on geo-redundant servers with role-based access controls. Our platform meets GDPR, CQC and industry-standard cybersecurity requirements, and we provide audit reports on demand to demonstrate full compliance.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To add a new FAQ follow these steps:

1. Manage FAQs from your site dashboard or in the Editor

2. Add a new question & answer

3. Assign your FAQ to a category

4. Save and publish.

You can always come back and edit your FAQs.

Yes. To add media follow these steps:

1. Manage FAQs from your site dashboard or in the Editor

2. Create a new FAQ or edit an existing one

3. From the answer text box click on the video, image or GIF icon

4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.